- August 17, 2021
- Category: Vendor news
The global pandemic continues to fluctuate, but the reliance on IT services and teams to support service continuity in the public sector remains steady.
To maximize the performance of network operations, IT departments need to take several steps to keep the network architecture running smoothly to support remote staff:
- Ensure the smooth operation of the IT help desk
- Develop a Comprehensive Business Continuity Plan (BCP)
- Ensure that all members of the organization understand the monitoring metrics and monitoring requirements.
Ensuring your service desk and ticketing system are integrated across all IT platforms, maintaining an up-to-date BCP capable of supporting organizational goals and personnel identification requirements, and migrating existing workloads to a multitenant cloud platform with zero-trust access and scalability will provide a solid foundation for future success.
Read the full material in the Solarwinds article at the link